Effective date: 10 September 2026
Platen — Paper & Ink is operated by Jerry Munyoka Nkongolo, trading as Rafikki Studio. For privacy questions or requests, contact [email protected].
Your notes and writing preferences are stored on your device. We do not operate a server that receives your note content. Platen does not send your writing to RevenueCat.
When you enable synchronization, Platen uses Apple's CloudKit private database to sync notes and Recently Deleted with devices using your Apple Account. Apple operates that infrastructure under its privacy policy. Turning sync off stops future Platen synchronization; it does not erase existing iCloud copies. Changes and deletions synchronize when sync is enabled. Your separately exported backups may contain earlier copies.
Apple processes Platen Studio purchases. RevenueCat helps validate purchases, restore them and determine whether Studio is unlocked. The app uses a RevenueCat-generated anonymous app user identifier, purchase and transaction information, entitlement status and technical information needed for this service, such as app and operating-system versions. This processing can happen when the app checks access, even if you have not bought Studio. We do not supply RevenueCat with your name, email, note text, contacts or payment-card details. An anonymous identifier is not a guarantee that purchase records can never be associated with an Apple transaction.
RevenueCat's privacy information explains its services and international processing. Purchase records are retained as needed to recognize and restore your purchase and meet applicable obligations; deleting the app does not automatically delete Apple or RevenueCat purchase records.
You choose where to export or share your notes and backups. The receiving service handles those copies under its own terms. If you email support, we receive your email address and whatever you include. Please avoid sending private writing unless needed to explain your request. Support correspondence is used to answer and resolve your request.
We process purchase information to provide the purchased service and verify access, and support information to respond to you. Where applicable, these activities rely on performing our agreement with you and our legitimate interests in providing support and preventing misuse; records may also be kept to comply with legal obligations. Optional iCloud sync is controlled in the app.
Platen does not include advertising or advertising tracking. This version does not send note content to an analytics service. Links to the public support and legal pages open Notion-hosted websites, whose own privacy policy applies to visits.
Depending on your location, you may request access, correction, deletion, restriction, objection or portability of personal information we process, and complain to your local data-protection authority. Contact us using the address above. We may need information to locate the relevant purchase or support record. We cannot access your private CloudKit note content through ordinary customer support. You control note deletion and exported backup copies; Apple also provides controls for your iCloud data.
This page shows its effective date. We will update it when our practices change and provide additional notice where required.